Dear Loyal Best Western Guest, Welcome and thank you for placing your trust in our hotel and our associates who are dedicated to providing you with a safe and healthy home away from home. First and foremost, please know that Best Western is focused more than ever on the health and safety of our guests and our associates - your wellbeing is our top priority. Hygiene and cleanliness have never been more important to us - we believe that hotels can never be "too clean". It is with your health and wellbeing in mind that we launched the "We Care CleanSM" program. Our "We Care Clean" program includes heightened safety and cleanliness standards as follows:

• Safely enjoy the outdoors…Mission Bay Park is within walking distance to the hotel
• Four exterior stairways provide a safe, convenient outdoor entry/exit option if you prefer not to use the elevator
• Our exterior corridor hotel eliminates exposure to interior hallways
• Guest can choose to check-in at the Night Window outdoors if they prefer (mandatory between 10 PM - 6 AM)
• Only guest wearing masks are allowed to check in to the hotel
• Social distancing signage in public areas
• Express checkout option available
• All guest keys are sanitized for a safe and clean experience
• Hand sanitizer stations in Lobby and Pool area
• Best Western "We Care Clean" program implemented
• All rooms are sprayed and cleaned with virus killing disinfectant
• Hotel Staff wear masks & gloves
• Grab & Go Breakfast served daily so that guest can eat their breakfast in their rooms or when enjoying the outdoors
   

Best Western is a family of hoteliers. We want you to know that we truly care about you, your family and your health - we are a global community that cares about one another. We stand ready to provide you a safe, clean home away from home as "We Care Clean" is the new standard. Thank you for the privilege of sharing our hotel with you. Stay healthy. Stay well. All our best. Sincerely,
Ketan T. Patel
General Manager